Privacy Policy

Last Update: August 8, 2024

Welcome to Haloha by VhiWEB, a platform operated by PT Duta Digital Nusantara. Your privacy is critically important to us. This privacy policy describes how we collect, use, and share your personal information.

Information We Collect

We collect the following types of information:

• Personal Information: Name, mailing address, phone number, email address, payment/billing information, and other details you provide.
• Automatically Collected Information: IP address, browser type, operating system, device identifiers, and cookies.
• Social Media Information: Information from social media networks if you link your account.

How We Use Information

We use your information to:

• Create and manage your account.
• Process transactions and provide services.
• Improve our platform and customer experience.
• Communicate with you about updates, promotions, and customer service.
• Comply with legal obligations.

Cookies

We use cookies to enhance your experience. You can disable cookies in your browser settings, but this may limit your ability to use our platform fully.

Third-Party Sharing

We may share your information with trusted third parties to provide services, process transactions, and for marketing purposes. We ensure these parties adhere to strict privacy standards.

Data Retention

We retain your information as long as necessary to provide our services and comply with legal obligations. You can request deletion of your personal data by contacting us.

Data Security

We implement robust security measures to protect your data. However, please note that no system is completely secure.

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner, under the same privacy terms.

Children's Privacy

Our platform is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Contact Information

If you have any questions or concerns about this privacy policy, please contact us at hello@vhiweb.com.

Policy Updates

We may update this policy from time to time. We will notify you of any significant changes by posting the new policy on our website.